SHIPPING POLICY

Shipping Policy

Effective Date: 3rd June 2024

At Full Circle Healing, we strive to provide you with the best possible service. This Shipping Policy outlines the shipping process, delivery times, and costs associated with the purchase of products from our website.

1. Order Processing

• Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

• You will receive a confirmation email once your order has been placed and another email with tracking information once your order has been shipped.

2. Shipping Methods and Delivery Times

We offer the following shipping methods:

• Standard Shipping: Delivery within 3-7 business days.

• Express Shipping: Delivery within 1-3 business days.

• International Shipping: Delivery times vary by destination, typically 7-14 business days.

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order. Here are the general shipping rates:

• Standard Shipping: £2.00 per order.

• Express Shipping: £6.00 per order.

• International Shipping: £15.00 per order.

We offer free standard shipping on orders over £50.00 within the UK.

4. International Shipping

We ship internationally to most countries. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Customs policies vary widely from country to country; please contact your local customs office for more information.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier's website.

6. Lost or Damaged Items

We take great care in packaging your items to ensure they arrive safely. However, if your order is lost or damaged during shipping, please contact us at matt@fullcirclehealing.co.uk with your order number and details of the issue. We will work with you to resolve the problem as quickly as possible.

7. Delivery Issues

If you experience any issues with your delivery, such as delays or missed deliveries, please contact us at matt@fullcirclehealing.co.uk or +447835885284. We will assist you in tracking down your order and ensuring it reaches you.

8. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us at:

Full Circle Healing Email: matt@fullcirclehealing.co.uk Phone: +447835885284 Address: Flat 7, 7 Brunswick Terrace, Hove, BN3 1HL